AR Accountant

Ang Mo Kio Town Council (AMKTC) is 1 of the biggest Town Council in Singapore and manages/improves the public residential and commercial properties in 7 divisions; namely Teck Ghee, Cheng San, Ang Mo Kio-Hougang, Seletar-Serangoon, Buangkok-Fernvale South, Kebun Baru SMC and Yio Chu Kang SMC. We aim to make AMKTC an ideal place to live, work and play, and to provide and maintain a safe and conducive living environment for our residents while ensuring the highest level of service and professionalism.

We have recently embarked on a transformation journey to improve our services to our residents and deliver the 4 Greats to all our staff and residents:

1. A Great Place to Serve, where our staff are empowered and enabled to make a positive impact to the lives of our residents we serve and colleagues we support.

2. A Great Place to Learn, where none of us is as good as all of us. We learn and support one another everyday.

3. A Great Place to Have Fun, where work is interesting, challenging and purposeful, and everyday is filled with joy.

4. A Great Place to be the Best, where all of us can realise our fullest potential and achieve great things together!

If the above resonates with your career aspirations and values, please join us to make a difference!

We have an immediate opening in a Accounts Receivable (AR) Accountant in Ang Mo Kio Town Council. The AR Accountant is a direct hire by AMKTC and is responsible in overseeing the AR team and manage the full collection cycle, from billing and payment reminders through to legal recovery where required. The AR Accountant is to ensure that receivables are accurately recorded, collections are followed up promptly, and Town Council procedures and controls are followed.

Responsibilities include, but are not limited to:

• Supervise and guide the AR team in daily operations, including billing, receipt allocation, account maintenance and resident enquiries.

• Oversee the full collection process, from issuing bills and payment reminders to escalation, referral to lawyers and follow-up on court proceedings or summons.

• Monitor arrears ageing, collection performance and high-risk accounts; ensure appropriate follow-up and escalation.

• Liaise with residents to explain outstanding balances, address queries and agree or monitor payment arrangements in accordance with approved policies.

• Coordinate with other departments to resolve billing disputes, obtain supporting information and ensure charges are raised accurately.

• Liaise with appointed lawyers on recovery cases, providing complete records and tracking case progress, court dates, outcomes and required follow-up.

• Review AR postings, reconciliations, adjustments and write-off or waiver requests, ensuring adequate supporting documents and approvals.

• Ensure that the team follows approved SOPs, Town Council Financial Rules and internal controls.

• Provide guidance on accounting treatment and required journal entries, and review complex or unusual transactions.

• Prepare and review arrears reports, ageing analysis, collection updates and other management information.

• Identify collection, process and control issues; recommend improvements and escalate significant matters to management.

• Support month-end and year-end closing, audits and the preparation of financial schedules.

• Ensure timely submission of reports to the authorities.

• Coach team members, allocate work, monitor deadlines and support consistent service to residents.

What we need from you and the required skills:

Requirements

• Degree or diploma in Accountancy, Finance or a related discipline; professional accounting qualification is an advantage.

• Relevant experience in accounts receivable, credit control, collections or accounting, including supervisory experience.

• Sound knowledge of accounting principles, reconciliations and receivables management.

• Strong communication and stakeholder-management skills, including the ability to handle sensitive resident cases professionally.

• Able to manage overdue cases firmly and fairly, maintain accurate records and follow through on deadlines.

• Good analytical skills and proficiency in accounting systems and Microsoft Excel.

• Experience in a Town Council, public-sector or facility-management environment, and familiarity with debt recovery or court processes, would be an advantage.