Asst. Case Manager

Company Overview

The Singapore After-Care Association is a Registered Charity with IPC status affiliated with NCSS, assisting desistors (ex-offenders) and their families with reintegration since 1956. It operates from its premises at 81 Dunlop Street.

Job Summary

The Assistant Case Manager supports the Case Management programme by managing client data, preparing reports, assisting with events, and providing preliminary client assessments to aid reintegration efforts.

Responsibilities

• Liaise with Prisons to update and maintain referral lists and submit required reports accurately and timely
• Update and maintain client databases to ensure data integrity for programme tracking
• Vet and compile monthly statistics and payment submissions to support programme evaluation and funding
• Prepare materials needed for programme activities to ensure smooth event execution
• Provide secretarial support during meetings to document discussions and follow-ups
• Attend to walk-in and call-in non-CMS clients to conduct preliminary assessments of their needs
• Conduct initial interviews with non-CMS clients to identify support requirements
• Accompany and support case managers during home visits to clients and family members to facilitate casework
• Coordinate and facilitate client activities such as community service events and family programmes to enhance client engagement
• Provide administrative support when liaising with external organizations and agencies to ensure effective collaboration
• Carry out other duties assigned by the Head or Senior Case Manager of CMS to support programme operations

Other Information

• SACA has flexi-work arrangements in place