Manager (3-year contract), Office of Dean of Students

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Impact Measurement and Assessment
  • Support the development and implementation of a comprehensive impact measurement framework to assess the sustained outcomes for community service initiatives.
  • Coordinate longitudinal assessments to track student development, continued volunteerism and influence on career pathways.
  • Develop qualitative and quantitative methods to evaluate the longer-term impact of community service initiatives on beneficiary communities and partner organisations.
  • Analyse community service participation trends, student engagement patterns and impact data to support the review and enhancement of current community service frameworks.
• Precinct-Based Community Service Models
  • Support the development and implementation of sustainable, precinct-based community service models that bring together SMU students, faculty, staff, alumni and community stakeholders to address local needs.
  • Assist in identifying community needs, opportunities, and areas where SMU can contribute its resources and expertise.
  • Develop targeted, long-term community initiatives in collaboration with community partners and students.
• Community Service Leadership Development Programme
  • Assist with the leadership development programme to nurture, recognise, and retain community service student leaders.
  • Co-ordinate networking and learning opportunities with community practitioners, social entrepreneurs, and corporate leaders in the social impact and corporate responsibility sectors.
  • Organise training sessions, immersive learning journeys and exposure opportunities to broaden student leaders' perspectives and deepen their understanding of social issues.
  • Strengthen the connection between SMU and its community service alumni, enabling graduates to continue contributing their experience, expertise, and networks to the University's social impact initiatives.
• Other duties as assigned.

• Degree with at least 5 to 7 years' relevant work experience in the social service/non-profit, community development or higher education sector.
• Strong understanding of the social service and community engagement landscape, with prior experience in partnership development, stakeholder management, programme evaluation, and impact assessment.
• Demonstrated ability in strategic planning, project management, and driving initiatives from conceptualization to implementation and evaluation.
• Meticulous with strong organisational, analytical, problem-solving and time management skills.
• A keen sense of ownership and accountability, with the ability to work independently and manage multiple priorities effectively.
• Adaptable, resourceful, and able to work collaboratively across teams and functions within the organization.
• Familiarity with basic design software e.g. Canva/ Adobe Photoshop would be an added advantage.
• Proficient in MS Office application.
• Able to work outside regular office hours occasionally.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.