Network Engineer

Job Description:

We are seeking an experienced Network Resident Engineer to provide onsite L1/L2 operational support for enterprise network infrastructure. The candidate will be responsible for maintaining network availability, stability and performance while handling daily network operations and troubleshooting.

Key Responsibilities:

• Provide L1/L2 support for enterprise network infrastructure.

• Manage and support LAN/WAN infrastructure.

• Administer Cisco Catalyst switches and Aruba networking solutions.

• Perform routing, switching and VLAN configuration.

• Support VPN connectivity and basic firewall troubleshooting.

• Monitor network performance, availability and utilization.

• Troubleshoot network connectivity, interface failures and performance issues.

• Handle incidents, service requests and root cause analysis.

• Perform network configuration, provisioning and maintenance.

• Support firmware upgrades, patching and approved network changes.

• Coordinate with L3 teams, OEM vendors and telecom providers.

• Maintain network diagrams, SOPs and technical documentation.

Requirements:

• 4–6 years of hands-on experience in enterprise network infrastructure support.

• Strong knowledge of LAN/WAN, TCP/IP, routing and switching.

• Hands-on experience with Cisco Catalyst switches and Aruba networking.

• Good knowledge of VLANs, VPN and basic firewall administration.

• Experience in L1/L2 production support and network troubleshooting.

• Understanding of ITIL incident, problem and change management.

• Strong analytical, communication and stakeholder management skills.

Preferred Certifications:

• CCNA / CCNP Enterprise

• Aruba ACNT / ACSA

• ITIL Foundation