Part-Time Sales and Service Associate

Areas of Responsibilities:

Customer Engagement & Sales Excellence

• Greet every customer with energy, warmth, and professionalism.

• Engage with customers to understand their needs and recommend suitable apparel, accessories, and lifestyle products.

• Demonstrate strong product knowledge and confidently explain product features, materials, fit, and styling.

• Support upselling and cross-selling to enhance customer satisfaction and maximise sales.

• Contribute to building a loyal customer base by creating positive and memorable shopping experiences.

Retail Operations & Store Presentation

• Assist in maintaining a clean, organised, and visually appealing retail environment.

• Support basic stock replenishment and ensure products are neatly displayed.

• Work closely with full-time staff to support store opening, closing, and daily operations.

• Adhere to visual merchandising guidelines to reflect the brand identity.

• Follow store procedures to ensure security and loss prevention.

Effortless Checkout & Transaction Management

• Support the sales team in processing transactions during peak hours.

• Handle basic payment procedures with accuracy and care.

• Assist customers with simple exchanges and promotions when required.

• Ensure a smooth and pleasant checkout experience.

Brand Representation & Product Knowledge

• Stay familiar with the brand story, values, seasonal collections, and latest product launches.

• Represent the brand in a professional, fashionable, and enthusiastic manner at all times.

• Participate in training sessions to build product and customer service knowledge.

• Support in-store campaigns and activations when scheduled.

• Perform any other duties as assigned by Management to support store operations and business needs.

Brand Allocation

Please note that we have multiple brands within our portfolio. Successful candidates may be allocated to a relevant brand based on business needs, including Alo, ON, SKIMS, or Subdued.

Thank you for applying. Please note that only shortlisted candidates will be contacted.