1911 Student Management Aide

Company Overview

Tangspac Consulting is an award-winning staffing firm headquartered in Singapore since 1993. It specializes in bespoke contingency search and professional services across Finance and Technology sectors, serving top-tier financial institutions across Asia.

Job Summary

The Student Management Aide (SMA) supports schools in maintaining a safe, caring, and disciplined environment by guiding students, managing behaviour, and assisting with disciplinary processes under school supervision.

Responsibilities

• Guide students firmly yet compassionately to promote positive behaviour and wellbeing.
• Respond calmly and patiently to difficult student situations to de-escalate conflicts.
• Observe and identify emerging behavioural concerns to provide timely support.
• Interact with students respectfully and maintain approachability to build trust.
• Follow up reliably on assigned student cases to ensure consistent behavioural support.
• Maintain confidentiality and exercise sound judgement when handling sensitive student information.
• Collaborate closely with school personnel, respecting that serious disciplinary decisions and parent communications are managed by authorized staff.
• Support teachers in maintaining a safe, orderly, and positive school environment during arrival, recess, dismissal, and other school activities.
• Conduct patrols in the school vicinity after dismissal to monitor student behaviour and safety.
• Attend to disciplinary incidents by helping students calm down, reflect on actions, and make better choices.
• Monitor and guide students requiring closer behavioural supervision.
• Assist in implementing disciplinary measures as directed by the school.
• Respond promptly to student incidents, gather facts by engaging with involved students, and accurately record and report incidents to relevant personnel.
• Follow up on disciplinary cases and monitor students post-incident to encourage positive behaviour and prevent recurrence.
• Refer serious or sensitive cases promptly to appropriate school staff.
• Supervise students serving disciplinary consequences, ensuring compliance with instructions and school rules.
• Maintain a safe, structured environment during supervision and manage minor behavioural issues.
• Keep accurate records of attendance, behaviour, and task completion during disciplinary supervision.
• Provide timely updates to teachers, Year Heads, and Student Management Heads on student behaviour and concerns.
• Maintain accurate and confidential records of incidents, behavioural concerns, and follow-up actions.
• Assist in tracking students requiring regular monitoring and prepare simple reports for teachers and school leaders.
• Perform other student management duties as assigned by the school.

Required competencies and certifications

• Relevant diploma or degree in social work, counselling, or a related field.
• Minimum two (2) years of experience in social work, counselling, or a related discipline.

Work Location: AMK
Contract Period: 1 yr January 2027 to December 2027

Work hours: 9am to 2.30pm Monday to Friday