Social Work Associate at C'SAY CREST-Youth @ North

The Social Work Associate (SWA) supports youth experiencing mental health distress and/or mild to moderate mental health conditions. He/she works collaboratively with youth, families, and community partners to provide holistic support and facilitate the achievement of identified goals.

The Social Work Associate also contributes to raising awareness of youth mental health, promoting early identification, providing follow-up support, and linking youth and families to appropriate resources to facilitate early intervention. In addition, he/she supports the team in ensuring that service delivery is aligned with the intended programme objectives and care model.

Job Responsibilities

A). Outreach

• Involve in outreach initiatives to raise mental health literacy in young people and the public (include facilitating psychoeducation talks, presentations, workshops, information booth, networking with community resources and schools etc).
• Develop and create engaging social media contents to engage youth in the community and increase awareness and visibility of the CREST-Youth services.
• Coordinate with internal and external stakeholders to ensure strong working relationship and smooth running of events.

B). Case Management Support

• Attend to phone enquiries from stakeholders or caregivers on referral process and criteria.
• Conduct intake assessment and perform mental health screening for youth referred to the programme.
• Provide individualised, comprehensive, community-based services and support to youth and their families.
• Provide emotional support to youth with emotional or psychological difficulties.
• Provide psychoeducation to families to improve their mental health literacy.
• Support youth and families in crisis management and safety planning.
• Work closely with stakeholders to support youth’s reintegration back into the community.
• Participate in internal, as well as external case conferences with community agencies, i.e. hospitals, schools and social service agencies as needed.
• Work as part of a multi-disciplinary team within organisation and also with external partners and community agencies as needed.
• Provide after office hours support to youth and caregivers when necessary

C). Administrative and Documentation Tasks

• Administer all assessment and evaluation to youths and caregivers and ensure proper documentation.
• Ensure that all clinical forms and case recordings are up to date.
• Ensure completion of individualised and family care plans.
• Assist in revising guidelines, standards and procedures, systems and databases.
• Assist Head and Admin Officer in Annual Report or statistics collation when necessary.
• Adhere to Programme’s key performance indicators (KPIs).

D). Group Activities for In-Centre Youth

• Design, plan and facilitate indoor and outdoor group activities for youth.
• Work closely with volunteers and interns to conduct workshops for youth.
• Collaborate with other SAMH youth programme to organise events for youth.
• Accompany and support youth and their caregivers for external events to ensure their safety and well-being.
• Inform supervisor and reporting officer of anycritical situations involving conflict, violence and other emergencies and toseek support promptly.

E). Professional Development

• Attend Individual and group supervisions, team meetings and training sessions to deepen knowledge in youth mental health.
• Stay updated on best practices and resources relevant to adolescent development and mental wellbeing.

F). Operations

• Manage day-to-day operations of the centre (e.g. opening and closing of centre, stock-taking, maintaining walk-in area and displays as well as overall crowd control).
• Report and follow up on any faulty equipment or furniture promptly to ensure smooth operation of the centre.

G. Other Duties

• To assist in ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc.
• Any other duties as assigned by the Head and Chief Executive Officer.

Qualifications & Experience

• Minimum Diploma in Psychology orrelated discipline.
• Minimum 1 to 2 years of relevant workexperience is preferred.
• Experience working in Social Service Agencies especially youth work, will be an added advantage.
• Experience with facilitation, casemanagement and counselling.
• Must be proficient in MS Word, Exceland Powerpoint.
• Experience with and having skills in the arts (visual arts, music, drama, dance, etc) and/or sports will be an added advantage.

Work location: Blk 317 Woodlands Street 31, #01-196 Singapore 730317

To apply, please email to [email protected]

Kindly be informed that only shortlisted candidates will be notified.