Sales Support Executive

Company Overview

Representing leading companies from USA and Europe, Sage Healthcare provides sales and distribution solutions for clinical, life science research, and veterinary industries in Singapore. We are committed to delivering friendly, reliable, and on-time services.

Job Summary

The Sales Support Executive works closely with the sales team and customers to ensure excellent customer service by managing inquiries, processing orders, coordinating logistics, and supporting sales and accounts functions.

Responsibilities

• Respond promptly to customer inquiries and requests for quotations, directing them to the appropriate sales personnel when needed
• Prepare accurate quotations to assist salespersons in meeting customer needs
• Provide timely updates on delivery status and coordinate order changes to meet customer requirements
• Maintain and update customer information, inventory records, sales data, and pricing details to ensure accuracy
• Process sales orders, delivery orders, and tax invoices efficiently to support sales operations
• Coordinate with the accounts department to manage debit/credit notes and goods returns accurately
• Manage warehouse inventory by performing pick and pack duties to fulfill orders
• Collaborate with logistics teams to meet customers’ operational delivery needs
• Plan procurement activities by issuing purchase orders and updating outstanding orders to maintain stock levels
• Support accounts payable and receivable functions by tracking outstanding invoices and following up on payments
• Establish and assign accounting entries to proper accounts to maintain financial accuracy
• Compile and prepare routine reports and summaries to support management decisions
• Execute ad hoc projects and assignments as required to support business operations