Customer Service (1 year contract)

1 year contract (renewable), work location in Ubi, 5 day week: Monday to Saturday (1 weekday off), office hours

Responsibilities

1. Handle frontline receptionist duties and answer calls professionally and with excellent customer service skills
2. Promptly pass on suitable leads to Sales Consultant
3. Accountable for receptionist counter and showroom cleanliness, ensuring constant upkeeping of showroom throughout the day
4. Perform administrative tasks, eg coordination, compilation of reports and filing and photocopying
5. Daily preparation for showroom for business (music, TV, upkeep accuracy of price list, specification sheet) and replenish point of sales and marketing materials.
6. Active selling of parts, accessories, merchandising and lifestyle products to customers who visit the showroom.
7. Follow up on sales and product enquiries with regard to lifestyle and accessories sales.
8. Responsible for the replenishment of accessories and lifestyle products in the sales area or shop.
9. Preparation of all-inclusive price offers in consultation with the sales and aftersales department.
10. Furnishing and updating of sales literature and price tags.
11. Responsibility for proper billing and parts issuing.

Requirements

1. Ideally 2-3 years of experience in customer service
2. Possess good customer service and communication skills
3. Detailed oriented
4. Proficient in Ms Office

We regret to inform you that only shortlisted applicants will be notified

EA Personnel: Linda Lim| EA Personnel No: R1221302 | EA License No:02C4944 | HP 8092 7381