Education Centre Executive (1 Year Contract) [EL]

The Student Services & Administrative Executive is responsible for supporting student enrollment, course marketing, customer service, cashier operations and general school administration. The role involves promoting courses, handling customer enquiries, managing payments, maintaining records and supporting daily centre operations to ensure smooth service delivery and a positive student experience.

Key Responsibilities

1. Course Marketing and Enrollment

• Promote CLC courses and programmes to prospective students and customers.

• Conduct daily prospecting activities to generate enrollment opportunities.

• Follow up with potential students and provide relevant course information.

• Assist in preparing enrollment reports and monitoring enrollment performance.

2. Financial and Cashier Operations

• Perform cashier duties, including collecting and banking daily cash and cheques.

• Monitor outstanding payments and follow up with students or customers.

• Maintain accurate payment records and support financial reporting.

• Handle sales transactions for stocks, textbooks and other learning materials.

3. Area Marketing and Promotion

• Work with the Centre Manager to conduct area marketing activities and industry surveys.

• Distribute leaflets, brochures, course information and promotional materials.

• Assist in designing and producing in-house promotional materials.

• Support marketing campaigns and activities to increase course awareness and enrollment.

4. Customer Service and Student Support

• Manage the customer service counter and ensure quality service delivery.

• Respond to enquiries, feedback and complaints from students, prospective students and customers.

• Attend to requests from teachers, students and other stakeholders.

• Conduct customer satisfaction surveys and support service improvement initiatives.

• Maintain accurate and up-to-date customer files and records.

5. School Operations and Administration

• Conduct daily checks to ensure school premises are safe, clean and well maintained.

• Monitor the condition of studios, equipment and facilities.

• Update and maintain notice boards and course information.

• Monitor stock levels and manage the sale of textbooks and learning materials.

• Assist in preparing operational reports and updating the Student Management System (SMS).

• Handle daily administrative tasks and support general centre operations.

6. Activities and Other Duties

• Assist in organising and participating in school activities and events.

• Support the Centre Manager and team in daily operational matters.

• Perform other related duties as assigned.
  

  
  We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

  EA License No: 20C0270

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