Customer Service Officer #10516

Job Description

• Industry/ Organization Type: Transportation and Storage
• Position Title: Customer Service Officer
• Working Location: Airline Road
• Working Hours: 5.5 days (Mon – Fri, 9:00 AM – 6:00 PM; Sat, 9:00 AM – 1:00 PM) (After probation alternate Saturday)
• Salary Package: Basic Salary + VB + Medical & Dental Benefits
• Duration: Permanent Role

Key Responsibilities

• Handle customer enquiries and provide timely assistance on shipment and delivery matters.
• Coordinate with internal departments to follow up on customer requests and resolve service issues.
• Provide shipment status updates and assist with delivery arrangements.
• Perform data entry and maintain accurate customer and shipment records.
• Prepare and update customer service reports and related documentation.
• Follow up on outstanding enquiries and ensure timely resolution.
• Assist with shipping documentation, customs clearance and last-mile delivery coordination.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Experienced in customer service or data entry.
• Basic computer knowledge.
• Self-motivated with a positive attitude and willingness to learn.
• Knowledge of Microsoft Excel is an advantage.
• Basic understanding of shipping documentation, customs clearance and last-mile delivery is an advantage.
• Candidates without prior experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10516 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781