Credit Control Assistant

Job Summary

You will manage accounts receivable by monitoring balances and aging reports, sending statements, maintaining transaction records, supporting collection efforts, resolving billing disputes, and collaborating with clients to ensure timely payments.

Responsibilities

• Monitor accounts receivable balances and aging reports to identify overdue accounts and prioritize collection efforts
• Send statements of account and follow up on outstanding invoices to ensure timely payments
• Maintain accurate records of customer transactions, including payments, credits, and adjustments for financial accuracy
• Support collection strategies by sending reminders, negotiating payment terms, and communicating with clients via phone and email to recover debts
• Handle disputes by resolving billing or payment issues to facilitate timely collections
• Perform additional tasks or responsibilities as assigned by the department manager to support team objectives

Preferred competencies and qualifications

• At least 2 years of relevant experience in Credit Control, Accounts Receivable, or Finance
• Minimum Nitec qualification or higher in Accounting, Finance, Business Administration, or related discipline
• Proficient in Microsoft Office applications such as Outlook, Excel, and Word, and experience using accounting systems
• Ability to work independently and collaboratively as a team player with a pleasant personality
• Strong communication skills and a positive working attitude