Sales Development Executive

Job Description

Role Mission

The Sales Development Executive drives business growth for our User Services and Experience Platform (USP) team, expanding our client base for digital workspace and managed IT services. Working alongside senior solution specialists, you will focus on outbound prospecting, client engagement, and qualifying mid-market and enterprise opportunities, gaining hands-on exposure deep expertise in a digital workspace, enterprise service management, and AI-enhanced IT service automation.

Accountabilities

• Pipeline Generation: Proactively identify, prospect, and engage target accounts to maintain a consistent pipeline of qualified sales opportunities.
• Opportunity Qualification & Hand-off: Conduct initial customer discussions to explain service scopes and transition mature leads to solution specialists for technical engagement and deal closure.
• Partner & Agency Collaboration: Coordinate effectively with external agencies, inside sales representatives, and partner channels to maximize outreach efficiency.
• Portfolio Assistance: Support broader commercial opportunities across complementary service lines, including endpoint hardware and enterprise software licensing.

Qualifications

• Experience: Minimum 1-2 years of professional experience in sales, inside sales, business development, or product, and exposure to solutions and products from IT distributors, System Integrators (SIs), Telcos, or SaaS providers.
• Hunter Mindset: Demonstrated experience or strong preference for a hunting-oriented role focused on lead generation and new account acquisition rather than account maintenance alone.
• Initiative & Drive: A proactive self-starter who takes ownership of tasks, thrives in an agile environment, and independently seeks out new opportunities.
• Aptitude for Learning: Ability and enthusiasm to quickly grasp modern digital workspace concepts, enterprise IT services, SaaS solutions, and AI automation tools without requiring deep technical prerequisites upfront.
• Communication Skills: Strong verbal and written communication skills with the capability to present technical service concepts in a simple, structured, and compelling manner to business users.