F&B Captain

Duties & Responsibilities:

• Greet guests warmly, seat them promptly, and present menus with daily specials and promotions.

• Take accurate orders and communicate them efficiently to the kitchen and bar teams.

• Serve food and beverages professionally while ensuring guest satisfaction and promptly resolving any concerns.

• Maintain strong knowledge of menu items, preparation methods, and service standards.

• Set up and clear tables, keeping all service areas clean, organised, and well-prepared before and after service periods.

• Work closely with colleagues to ensure smooth service flow and timely delivery of orders.

• Upsell menu items and recommend additions to enhance the guest experience.

• Stay informed on menu updates and seasonal offerings.

• Adhere to all health, safety, hygiene, and company policies.

• Monitor and restock supplies, reporting any shortages or equipment issues to the supervisor.

Required skills and Qualifications:

• Previous experience in a similar role within the F&B industry in Singapore is an advantage.

• Strong interpersonal and communication skills.

• Ability to work as part of a team.

• Basic knowledge of food and beverage service.

• Proficiency in using point-of-sale (POS) systems is a plus.

• Positive attitude and customer-focused.

• Ability to work efficiently in a fast-paced environment.

• Excellent verbal, reading and written communication skills