Business Development Manager

The Business Development Manager for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships. Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of specific account strategies, and the implementation of tactics that primarily result in new sales while building long-term productive customer-supplier relations. This position provides timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives. This position confers with other Marken Departments as well as Marken's senior management to discuss quotations, project management and scheduling activities.

Job Responsibilities:

• Meet or exceed goals for assigned accounts, territory or area.

• Focus on growth of existing business and new customer sales by working to meet business goals set by management.

• Build upon and maintain Marken’s existing customer base through Customer Service, frequent client interaction and technical expertise

• Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.

• Lead, develop and provide innovative services and technical solutions to clients

• Manage quote requests and client special requests

• Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems

• Identify and recommend solutions to address client loss scenarios

• Monitor and communicate client pipelines to senior management

• Conduct market research and trend analysis reporting for all assigned and prospective accounts

• Coordinate client projects with Operations

• Share market information (trends, competitor information, etc) with Marketing and Senior Management

• Assist in managing audits & site visits

• Assist in addressing complaints with QA / CAPA

• Attend trade shows / exhibitions, workshops and seminars

• Arrange client visits, dinners, outings and quarterly Meetings

Job Requirements:

• Possess a Bachelor’s Degree in Business, Logistics & Supply Chain or other related disciplines

• Possess at least 3 years of sales experience within the Logistics, Clinical Supply and or Pharmaceutical Industry

• Strong commercial acumen, with the ability to understand healthcare market dynamics, pricing strategies, and business operations.

• Display good communication, negotiation and presentation skills

• Proficient in Microsoft Office Suite and experienced with CRM platforms for pipeline management and reporting.

• Demonstrated problem‑solving abilities, strong analytical thinking, and effective time management in a fast‑paced environment.

• Highly self‑motivated, proactive, and results‑driven, with a proven ability to meet sales targets and develop long-term partnerships.