On-Site Application Engineer

Job Title

On-Site Applications Engineer

Your Role and Impact

Flowserve is looking for a technically and commercially experienced Applications Engineer. In this function you will develop solutions for customers and partners for industrial and special applications. 

You will act as a product specialist in a team and work closely with the sales, development, and other specialist departments at the site.

Key Responsibilities

• Handle all assigned activities at customer location. This includes all correspondence, open orders, drawings, recommendations, proposals, failure analysis, engineering/service support, provision of training, closing active quotations, coordination activities, establishment of KPIs with target setting and conducting quarterly and annual performance meetings.

• Evaluate customer requests and generate detailed solution proposals to address technical requirements

• Provide on-site analysis of failed seals and equipment and perform an in-depth root cause failure analysis (RCFA) as required, working with all departments at the assigned site to collect data for RCFA activity.

• Prepare comprehensive technical and commercial offers to support sales objectives

• Manage order acceptance, review, and preparation to ensure complete and accurate order processing

• Collaborate effectively with sales, development, and specialist teams to align solutions with business goal

Required Qualifications

• Demonstrated experience as an Applications Engineer or in a similar role such as Inside Sales Representative or Engineer

• Proficient communication skills to engage with clients and internal teams effectively

• Strong technical acumen and analytical thinking to assess and develop solutions

• Candidates should ideally be experienced in mechanical seals or relevant rotating equipment.

• Ability to interpret engineering drawings with a strong technical background with customer focus.

• Willing to station onsite in refinery/chemical plant environments

• Bachelor’s degree (BS or BA) in Mechanical Engineering