Operations Executive

Company Overview / Employee Value Proposition

SBM MANAGEMENT SERVICES PTE.LTD.

SBM is an American Multinational Corporation with over 40+ years’ expertise as a leading global soft services provider. We have earned the trust of a dynamic Fortune 500 client base. With over 12,000 employees, we are delighted to receive accolades within regular IFM group, client and industry recognition for our transformative service approach and commitment to innovation. We are on a constant lookout for talents to groom and grow together with our expanding footprint in janitorial, cleaning services and other related workplace soft services.

Job Summary

This position manages the cleaning operations and ensures service quality. He/she is required to plan schedules, attend meetings, train Supervisors, maintain cleaning supplies, and oversee equipment maintenance.

Responsibilities

• Coordinate, lead, and monitor cleaning operations across the company’s portfolio to ensure consistent service delivery
• Conduct regular site visits to evaluate cleanliness standards and implement quality improvements aligned with client requirements
• Plan and deliver detailed cleaning schedules, including periodic cleaning timetables, optimizing manpower and equipment utilization
• Train new staff on cleaning standards, quality expectations, health and safety protocols, and proper equipment handling to enhance operational effectiveness
• Oversee Site Supervisors to ensure effective management of ground operations across all required areas
• Maintain accurate records of ground staff working hours to verify overtime and compliance with labor standards
• Manage cleaning supplies and equipment inventory by monitoring stock levels and placing timely orders to prevent shortages
• Utilize Infotech and 4insite systems to manage operational data within the assigned portfolio
• Participate in meetings with points of contact (POC) to align operational activities with client expectations
• Be stationed onsite as required to provide hands-on leadership and address operational challenges
• Perform additional tasks as assigned to support operational excellence

Other Information

• Location: Islandwide
• Working Days: 5.5 days per week
• Working Hours: 7am to 4pm and 7am to 12 noon OR as required based on operational needs
• Valid Singapore driving license is preferred but not mandatory