Senior Creator Ecosystem Manager (Social media platform/ Web3, $15k) (ID: 709237)

Responsibilities:

• Design, maintain, and enhance platform content policies and community guidelines.
• Define moderation standards for specific content risks, such as scams and misinformation.
• Oversee daily moderation operations, including management of both internal teams and external vendors.
• Optimize moderation workflows and quality assurance processes to ensure high standards.
• Collaborate with Product and Engineering teams to improve AI moderation tools.
• Monitor emerging threats and abuse patterns across the platform.
• Lead incident response efforts for significant content violations and crises.
• Develop escalation protocols and facilitate cross-team coordination.
• Work with Legal, Compliance, and Policy teams to ensure alignment with global regulations.
• Educate and inform the creator community about policy updates and changes.
• Represent the governance philosophy to both internal and external stakeholders.
• Define and track key performance indicators related to governance and moderation effectiveness.
• Produce regular reports for leadership to provide insights on moderation and ecosystem health.

Requirements:

• Bachelor’s degree or higher in a relevant field.
• 5 to 8+ years of experience in trust and safety, content moderation, or platform governance at a significant internet or social platform.
• Comprehensive knowledge of crypto, blockchain, and Web3, with the ability to identify associated risks.
• Proven experience in managing moderation teams and vendor relationships effectively.
• Strong skills in policy writing and decision-making, particularly in ambiguous situations.
• Data-driven approach; proficient in analytics tools, dashboards, and SQL.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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