Logistics Service Officer

Job Responsibilities:

• Understand and comply with SOPs and customer requirements for assigned accounts
• Ensure smooth daily operations of the team
• Be main point of contact for customers, agents, and suppliers, coordinating day-to-dayoperational matters
• Communicate clearly with customer/agent/supplier and seek clarification when instructionsare unclear
• Handle import and export documentation, including permit declarations
• Prepare shipping documents such as invoices, packing lists, and draft Bills of Lading
• Coordinate export arrangements with shipping lines and airport agents
• Perform accurate data entry, billing, and filing
• Supervise team performance to ensure tasks, entries, and billings are completed accurately andwithin timelines
• Update the Customer Service Manager on any stock discrepancies reported by the warehouse
• Carry out any other duties assigned by the Customer Service Manager or Senior Management

Job Requirements:

• Good team player with initiative and keen learning interest.
• Excellent follow-up and interpersonal skills with ability to interact well with internal and external customers.
• Versatile & detailed, self-motivated, pleasant personality with positive disposition
• Able to start within short notice/immediately.

We offer a range of benefits including:

• Attractive Salary Package & Bonus Scheme (AWS, Special Bonus, etc)
• Annual leave, Dental & Medical Benefits
• Good Working Environment & Career Development Opportunities

Working Hour
8:30am to 5:30pm (Mon to Fri), 8:30am to 12:30pm (Alt Sat)