Project Manager, Digital Platforms (Location: West)

Responsibilities

• Manage day-to-day operations, maintenance and warranty support of enterprise applications.
• Lead onboarding of new digital services, including requirements, testing, implementation and go-live.
• Manage incidents, defects, service requests, enhancements and production releases.
• Work with Business Analysts, Finance, business users, vendors and technical teams to drive delivery.
• Track project budgets, vendor performance, service levels and contractual obligations.
• Coordinate application deployments, maintenance activities and system changes.
• Monitor cybersecurity, data protection, compliance and operational risks.
• Provide regular updates on project status, risks, issues and delivery progress.
• Drive continuous improvements to system reliability, user experience and service delivery.

Requirements

• 5+ years of experience managing enterprise applications, technology projects or digital platforms.
• Experience managing AWS cloud environments, preferably Government Commercial Cloud (GCC).
• Government, financial services, payment or regulated-environment experience is a plus.
• Degree in IT, Computer Science, Engineering, Business, Project Management or related discipline.
• Working knowledge of GitLab, CI/CD and release management.
• Familiarity with SHIP-HATS and secure software delivery practices.
• Experience with enterprise, payment, financial or customer-facing digital platforms.
• Strong understanding of APIs, system integrations and enterprise application environments.
• Experience managing outsourced vendors, application maintenance or managed services.