System Engineer

We are seeking a System Engineer to support and maintain Windows and Linux server environments across on-premises and cloud platforms. The role involves system administration, incident management, patching, monitoring, and ensuring the availability, security, and performance of IT infrastructure.

Key Responsibilities

• Administer and support Windows and RHEL servers hosted on virtualized and cloud environments.
• Manage Active Directory, including user accounts, groups, permissions, and Group Policies.
• Monitor system health, performance, and availability to meet service levels.
• Troubleshoot and resolve incidents, problems, and service requests.
• Perform system patching, upgrades, and vulnerability remediation.
• Manage backup and recovery operations.
• Review logs and implement corrective actions where required.
• Maintain system documentation, SOPs, and operational procedures.
• Coordinate with application, network, security, and vendor teams on infrastructure-related issues and projects.
• Support change management activities and operational improvements.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related discipline.
• Experience in Windows Server administration and Active Directory management.
• Knowledge of RHEL/Linux administration.
• Experience with virtualization platforms such as Nutanix or Hyper-V.
• Exposure to AWS cloud services is advantageous.
• Familiarity with system monitoring, backup, patch management, and vulnerability remediation.
• Knowledge of scripting or automation tools will be an advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and stakeholder management capabilities.
• Ability to work independently and in a team environment.
• Willingness to support after-hours activities when required.