MICE & Travel Operations Executive (Central | 5 Days | Sales Support)

Our client, a well-established organization in the travel and events industry, is seeking a MICE & Travel Operations Executive to support corporate travel programs, meetings, incentive trips, conferences, and event-related activities.

This role is ideal for candidates who enjoy travel coordination, event planning, customer service, and managing operational details. You will play a key role in ensuring smooth travel arrangements and successful execution of corporate and group travel projects.

Location: Tanjong Pagar (6 minutes' walk from MRT)
Working Hours: Monday to Friday, 8:45 AM to 5:45 PM

Key Responsibilities

• Coordinate travel arrangements including flights, hotels, ground transportation, and other travel-related services.

• Liaise with airlines, hotels, restaurants, event venues, and business partners for quotations and reservations.

• Plan and prepare travel itineraries and operational documents.

• Arrange airport transfers, coach services, and other logistics for group travel programs.

• Prepare pre-departure materials, travel booklets, and tour information packs.

• Handle visa enquiries and travel insurance requests from corporate clients.

• Provide operational and administrative support to the sales and business travel teams.

• Assist in preparing quotations, proposals, event orders, and invoices.

• Manage customer feedback, complaints, and service recovery in a professional manner.

• Work closely with internal and external stakeholders to ensure smooth project execution.
  

Requirements

• Diploma in Tourism, Hospitality, Business, or a related discipline.

• Minimum 2 years of experience in the travel, tourism, hospitality, events, or related industry.

• Experience in group bookings, travel coordination, or event operations will be advantageous.

• Proficient in Microsoft Office applications.

• Strong organizational skills with the ability to manage multiple tasks and deadlines.

• Excellent communication and interpersonal skills.

• Positive attitude, attention to detail, and a customer-focused mindset.

• Able to work independently while being an effective team player.
  

📩 Interested? Apply now or message me for a confidential discussion.
Only shortlisted candidates will be contacted.

Ng Siew Thien
JAC Recruitment Pte. Ltd.
EA Licence No. 90C3026 | EA Reg. No. R22107842