Administrative Assistant

Job Summary

You will work closely with the Operations Manager to provide administrative and clerical support that ensures smooth and efficient company operations. You will enforce company policies, manage office supplies, maintain accurate records, and support other teams with scheduling and data entry.

Responsibilities

• Collaborate with the Operations Manager to deliver administrative and clerical assistance that supports effective company operations
• Enforce company policies and procedures within the office to maintain compliance and order
• Maintain and update administrative files to ensure data accuracy and accessibility
• Greet clients, visitors, and guests professionally to provide excellent customer service
• Receive, sort, and distribute daily mail, documents, packages, and courier deliveries promptly
• Provide administrative support to other teams by maintaining calendars and scheduling meetings
• Manage office supplies by monitoring inventory levels and ordering stationery as needed
• Perform data entry tasks accurately and assist with monthly stocktaking activities
• Complete ad-hoc duties assigned by the Operations Manager in a timely manner

Required competencies and certifications

• Proficient in Microsoft Office applications to complete administrative tasks efficiently
• Ability to communicate clearly and concisely in both written and verbal formats to support team collaboration and client interactions
• Strong organizational skills to prioritize work, maintain attention to detail, and ensure high accuracy in all tasks
• Problem-solving skills to work independently and resolve issues with minimal supervision
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment
• Maintain discretion, integrity, and confidentiality when handling sensitive information
• Demonstrate reliability, flexibility, and a positive, proactive attitude to support team goals
• Build effective working relationships across all organizational levels, including senior leadership and staff

Preferred competencies and qualifications

• Minimum 8-10 years of relevant work experience in administrative or operations support roles
• Possess GCE ‘O’ Level or equivalent qualification