Admin Assistant

Job Description

• Promptly attend to and respond to all incoming sales inquiries via phone and email in an efficient and timely manner.
• Handles Sales Order, Purchase Order, Deleivery Order and other sales documents.
• Provide administrative support, including the management of sales documents, requisitions, claims, and inventory control of sales materials.
• Coordinate with relevant departments on sales-related matters.
• Assist in managing existing customer accounts to ensure continued satisfaction and support.
• Oversee and coordinate sales activities to ensure seamless operations and on-time delivery of orders.
• Ensure all sales orders are processed and handed over to the logistics team within the specified timelines.
• Continuously review and enhance sales procedures to improve overall efficiency and effectiveness.
• Deliver excellent customer service by ensuring high levels of customer satisfaction and addressing issues promptly.
• Manage the complete sales order process from order placement to final delivery, ensuring accuracy and timeliness.
• Perform any other ad hoc duties as assigned by the supervisor.