Assistant Restaurant Manager

Our company is currently looking for Assistant Restaurant Manager to join our team of passionate and talented individuals for a new premise.

The candidate will report to and work closely with the Director to strengthen the operations and services level of the ground crew. Our company mission is to provide services and values that exceed customers' expectation.

Our company treasures talents by offering good career enhancement. Do join us if you think you can made an impact on this.

Expected Job Responsibilities

• Oversee day to day restaurant and event operations
• Achieving the outlet's KPI
• Ensure the adherence of restaurant standards, service benchmarks and company rules and regulation
• Ensure high quality of customer service consistently
• Maintain the restaurant’s image from staff to cleanliness of premise
• Manage and maintain operational records including inventory, sales and staff as well as monitoring, evaluating sales performance
• Understand our products so as to be able to advise customers
• Respond and handle customer complaints
• Lead, train and guide team to provide excellent restaurant services
• Set and update service SOP’s
• Contribute ideas and assist our marketing department with A&P

Requirements:

• Well groomed, fluent in English and possess good interpersonal skills
• Able to build good rapport with mandarin speaking customers.
• Minimum 3 years experience in similar capacity
• Up to date on industry trends
• Possess good computer skills (excel, pp, email etc.)
• Good work ethics, positive attitude and pleasant personality
• High quality standards in customer service, health, hygiene, food and beverage
• Exceptional leadership skills
• Honest with integrity