IT Project Manager

Applications Project Manager

We are looking for a resilient and driven Applications Project Manager to join our fast-paced technology environment on a 1-year renewable contract. This role requires a leader who can oversee application support teams, manage vendor relationships, and drive enhancements across mission-critical enterprise systems. The position comes with a steep learning curve, but for the right person, it offers a rare opportunity to gain expertise in a niche domain where only a handful of companies in Singapore operate.

What You’ll Do

• Lead and mentor application support teams (L2 and L3), ensuring issues are resolved within strict SLAs to keep revenue-generating systems running.
• Manage incident, problem, and change management processes with a focus on stability, performance, and customer satisfaction.
• Oversee vendor performance and ensure effective collaboration to deliver consistent service outcomes.
• Drive major application enhancement initiatives, including the integration of Gen-AI solutions into the ecosystem.
• Balance multiple priorities in a high-pressure environment where quick turnarounds are critical to business operations.
• Support compliance, audit, and governance requirements, ensuring processes and controls are always met.

What We’re Looking For

• A strong track record of stability and commitment — ideally with at least 3–5 years per role, not frequent job moves.
• Resilient mindset: someone who remains composed under pressure and cannot be easily shaken, even when managing critical outages or demanding stakeholders.
• Experience in application support/project management with exposure to incident and problem management.
• Technical grounding in enterprise environments (Linux, Kubernetes, Nutanix, or similar) preferred, but not mandatory — knowledge transfer and training will be provided.
• Strong communication skills to engage stakeholders effectively, including senior leadership and vendors.
• Proven ability to manage projects end-to-end, balancing operational support with enhancement delivery.

Why This Role is Different

• Contract-to-value: Offered as a 1-year renewable contract, with long-term opportunities for the right person.
• Niche domain expertise: Only two companies in Singapore operate in this space — you’ll gain domain knowledge that is rare and highly valued.
• Steep but rewarding learning curve: We don’t expect you to know everything on day one, but after six months of training and knowledge transfer, you’ll be “plug & play” in a specialised domain.
• High-impact environment: You’ll be at the frontlines of keeping mission-critical systems running, where every decision and action directly impacts revenue.
• Innovation at scale: Be part of a major enhancement project where Gen-AI will be embedded in-house into enterprise legacy systems — shaping the next stage of transformation.