(ENTRY LEVEL) Ground Baggage Operation Officer (Airport, Shift Work)

- Day Shift (830am-830pm), followed by Night Shift (830pm-830am) and rest 2 days

- Location: Changi Airport

- Contract: 1 year (renewable)

- Salary: UP to $2,850

Job Scope

• Coordinate with the Baggage Coordinator (BC) and Engineering Baggage Control Room Supervisors for any areas to focus on during start of shift at the BHA.

• Ensure daily manning levels of the GHA for arrival, departure, and transfer handling are sufficient.

• Prepare and send various reports/SitReps to the Baggage Coordinator to collate and report.

• Ensure the BHA is always kept clean and tidy by working with FM External and other stakeholders.

• Report to FMC for any issues with the facilities and cleaning.

• Facilitate Joint Inspections with stakeholders together with Airside Support Officers or higher.

• Close coordination with all stakeholders in the BHA.

Requirements

• Experience in an operations environment and strong analytical skills.

• Ability to quickly evaluate large amounts of information and come up with sound decisions under time constraints.

• Excellent oral and written communication skills.

• Well-developed customer service and conflict resolution skills.

• Ability to develop and foster effective relationships with internal and external stakeholders.

• Familiarity with Airline/Airport apron and/or baggage operations an asset.

• Demonstrate ability to learn quickly and adapt to a fast-paced environment.

• Class 3/3A driving license required

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