Part Time Customer Service Ambassador (Retail)

Company Overview

Bynd Artisan creates memorable, customizable handmade leather and paper gifts. With a heritage of craftsmanship, they serve corporate and bespoke clients worldwide from their experiential store in Raffles City and online store shipping to 30 countries.

Job Summary

You will introduce products and share brand stories as a brand ambassador, onboard customers to the loyalty program, and perform sales and retail operations including selling, cashiering, gift-wrapping, stock replenishment, and maintaining store cleanliness.

Responsibilities

• Introduce products and share engaging brand stories to customers as a brand ambassador
• Onboard customers to the loyalty program to enhance customer retention
• Perform sales transactions accurately and efficiently at the cashier
• Gift-wrap products to enhance customer experience and presentation
• Replenish stock on shelves to maintain product availability and store appearance
• Maintain store cleanliness and organization to ensure a welcoming environment

Preferred competencies and qualifications

• Completed Higher Secondary / Pre-U / Diploma education
• Retail experience to support effective customer service and sales
• Ability to communicate effectively in two languages to engage diverse customers
• Strong communication skills to clearly convey product information and assist customers
• Motivated and passionate attitude to drive sales and customer engagement
• Team player who collaborates well with colleagues
• Energetic and charismatic personality to create positive customer interactions
• Availability for a minimum of 10 hours per week or 40 hours per month