Clinical Operations Senior Executive - MEDICAL (GOVT/West) - up to $5k #HAO

Salary: up to $5000

Working Days & Hours: Mon-Fri office hours

Location: West

Job Description:

Supports the Institution Lead to oversee and manage the operations by:

• Assisting in leave and roster planning and manages roster of staff for daily operations

• Preparing documents for annual budgeting cycle and monitor budget utilization

• Sharing and broadcasting updates to the team
Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.

Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.

Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements: Min Degree in any course w min 3 yrs of relevant experience in operations in healthcare sector

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]