[West Hospital, Strategic Planning Exp] Senior AM/ Manager, Surgery - UP$6500 #HCY

Key Responsibilities

• Plan, lead and coordinate the Centre’ operations, ensuring seamless patient flow and optimal resource allocation
• Drive quality improvement initiatives and champion clinical excellence across all trauma services
• Collaborate with medical, nursing, and allied health and admin professionals to develop and implement best practices
• Engage with stakeholders (including government agencies, community partners, and internal teams) to enhance trauma care capabilities and advance community outreach, injury prevention, and public engagement efforts
• Oversee training and development programs for staff, fostering a culture of continuous learning and innovation
• Manage compliance with regulatory requirements and support accreditation processes
• Play a pivotal role in emergency preparedness and response planning

Strategic Planning & Transformation

• Support the development and execution of Centre’s strategy aligned to cluster and national priorities including:
• Leading key strategic planning for trauma masterplan
• Translate strategy into clear operational plans, KPIs, and measurable outcomes
• Provide secretariat and thought partnership for high-level work groups / committees / forums

Operations & System Development

• Partner clinical and operational leaders to design, implement, and scale integrated trauma care workflows
• Drive end-to-end optimisation of the trauma patient journey, focusing on timeliness, outcomes, and patient experience
• Lead operational readiness and scaling of the Centre’s programmes (e.g. trauma services, survivorship initiatives, regional network coordination)
• Identify gaps and implement innovative models of care delivery, including cross-institution coordination

Data Analytics & Innovation

• Develop and operationalise data dashboards and analytics frameworks to track trauma outcomes, utilisation, and system performance
• Translate complex operational and clinical data into actionable insights
• Support the use of predictive analytics and digital tools to improve patient flow, resource allocation, and service planning
• Drive a culture of data-informed decision making across stakeholders
• Identify and implement innovative solutions to improve operational efficiency, clinical coordination, and patient outcomes

Community Engagement & Outreach

• Lead and coordinate community outreach and public education efforts on injury prevention and trauma awareness
• Support development of national platforms such as National Injury Prevention Conference
• Partner external stakeholders (e.g. community agencies, schools, ministries) to strengthen injury prevention and outreach ecosystem
• Translate clinical and operational insights into population-level impact initiatives

Financial & Resource Planning

• Support business planning, budgeting, and resource optimisation for the Centre’s initiatives
• Contribute to development of new service models and programme funding proposals
• Ensure alignment between financial sustainability and service excellence goals

Secondary Responsibilities and Duties

• Ensure compliance with hospital policies and governance standards
• Support department-level operations, reporting, and coordination

Key Requirements

• Bachelor degree from a recognized institution

For interested candidates, please send your most recent and updated resume to [email protected]

Tsin Chien Yee Sally
R25127272
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