Automation Engineer (Machine Vision)

base: Singapore, or Malaysia (Penang)

Key Responsibilities:

• Collaborate with the Sales team to evaluate project feasibility, conduct product testing, assess solutions, and clarify customer requirements.

• Provide technical support during product testing, including handling customer inquiries and troubleshooting machine vision hardware and software issues.
• Collect and relay product and technical requirements to the R&D team, and follow up on customization projects.
• Manage after-sales RMA cases, including issue resolution and quality feedback analysis.
• Support overseas colleagues and customers through technical enablement, including preparing user guides, FAQs, and operation videos.
• Provide technical support for international exhibitions, including material coordination, system setup, debugging, and on-site assistance

Qualifications:

• Bachelor’s degree or above in Automation, Mechatronics, Optoelectronics, or a related engineering field.
• Minimum 3 years of experience in machine vision, industrial automation, image processing, or related technical consulting roles.
• Solid foundation in optics and electronics; proficiency in at least one programming language.
• Strong analytical thinking, organizational, and communication skills, with a collaborative team mindset.
• Excellent presentation and interpersonal communication skills.
• Proficient in English; Mandarin is required for effective communication with the China-based team.
• Willingness to travel internationally as required.
  
  EA License: R1987104