Sales Engineer - ZPE Systems

About the Role

We are looking for a customer-facing Sales Engineer to support the development of ZPE Systems and related network infrastructure solutions in Singapore.

This role will work closely with the sales team, customers, ZPE Systems, and technology partners throughout the pre-sales cycle — from understanding customer requirements and designing solutions to delivering technical presentations, demonstrations, Proof of Concepts (PoCs), and supporting technical closure.

The ideal candidate will have a strong networking background, hands-on technical knowledge, and the ability to translate customer infrastructure challenges into practical solutions.

Key Responsibilities

• Partner with the sales team to identify, qualify, and develop technical opportunities for ZPE Systems and related network infrastructure solutions.
• Engage customers to understand their technical and operational requirements across out-of-band management, remote infrastructure access, network management, and data center operations.
• Design appropriate technical solutions, including product selection, solution architecture, network topology, connectivity, and configuration requirements.
• Conduct customer-facing technical presentations, product demonstrations, workshops, and solution discussions.
• Plan, configure, and support Proof of Concept (PoC), testing, and technical validation activities.
• Respond to customer technical questions and address solution, integration, security, and deployment requirements during the sales cycle.
• Prepare technical proposals, solution designs, network diagrams, presentations, Bills of Materials (BOM), and tender/RFP responses.
• Work closely with ZPE Systems and other technology partners to obtain technical resources, product updates, solution support, and escalation assistance.
• Support the sales team in positioning solutions against customer requirements and competing technologies.
• Assist with technical solution sizing, product selection, and BOM validation to ensure proposed solutions meet customer requirements.
• Support technical handover from pre-sales to project delivery and provide technical assistance during implementation where required.
• Build trusted technical relationships with customers, partners, and key stakeholders.
• Stay current with developments in networking, data center infrastructure, out-of-band management, network automation, and remote infrastructure management.

Requirements

• Minimum 3 years of experience in Sales Engineering, Pre-Sales, Solution Engineering, Network Engineering, or a related technical role.
• Strong understanding of networking fundamentals, including TCP/IP, routing, switching, VLANs, VPNs, and network security.
• Good understanding of enterprise and data center network architecture.
• Experience with network management, remote infrastructure management, console servers, or out-of-band management is highly preferred.
• Familiarity with networking and security technologies from vendors such as Cisco, Juniper, Arista, Fortinet, Palo Alto Networks, or similar.
• Strong solution design and technical troubleshooting capabilities.
• Experience conducting customer presentations, technical demonstrations, PoCs, workshops, or pre-sales technical discussions.
• Ability to understand customer requirements and translate them into appropriate technical solutions.
• Strong communication and presentation skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Customer-focused and commercially aware, with an understanding of how technical solutions support business outcomes.
• Good command of English and comfortable working with international customers, vendors, and technology partners.
• Willing to travel for customer meetings, demonstrations, PoCs, and onsite technical activities when required.

Preferred Qualifications

• Hands-on experience with ZPE Systems, Opengear, console servers, or other out-of-band management solutions.
• Previous experience supporting data centers, telecommunications providers, ISPs, enterprise IT environments, or managed service providers.
• Knowledge of Linux and command-line environments.
• Exposure to Python, Ansible, APIs, or infrastructure/network automation.
• Experience with cloud networking, SD-WAN, network automation, or infrastructure automation.
• Experience preparing BOMs, technical proposals, RFP/RFQ responses, and solution architecture diagrams.
• Previous pre-sales experience supporting enterprise customers in Singapore.
• Relevant networking certifications such as CCNA, CCNP, JNCIA, or equivalent are an advantage.