Clinic Operations Executive / Manager | Up to $5K / mth | SG Medical Aesthetic Group

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai and Kuala Lumpur. We are looking for a proactive and organised Clinic Operation Executive/Manager to join our dynamic team. The Clinic Operation Executive/Manager will be responsible for providing outstanding customer service, support the smooth running of our clinics and work closely with our doctors in delivering excellent treatments.

Key Responsibilities

Patient & Appointment Management

• Book patients' next appointments before they leave the clinic.

• Follow up on missed appointments and post-treatment patients to support treatment compliance.

• Educate patients on approved post-treatment home care and product usage.

Clinic Operations

• Support customer check-in, queue management and daily clinic workflow.

• Assist with pre-treatment administration, customer profiling and clinic documentation.

• Ensure clinic notices, educational materials and promotional displays are updated.

Inventory Management

• Prepare treatment stock according to daily appointments.

• Monitor stock levels, maintain buffer stock and submit replenishment requests.

• Record all stock movements accurately and safeguard clinic inventory.

Operational Support

• Assist with purchase documentation and treatment consent administration when required.

• Review daily sales reports and prepare Customer Assignment to Staff (CAS) schedules.

• Maintain accurate records and ensure compliance with company SOPs and operational policies.

• Support other clinic operational and administrative duties as assigned.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science, Health Sciences or related disciplines.

• Minimum 2–5 years of operations, clinic administration, hospitality, retail or customer service experience in healthcare, medical aesthetics, dental, specialist clinics or wellness industries.

• Experience coordinating multiple tasks in a fast-paced environment.

• Strong customer service skills with excellent communication abilities.

• Ability to multitask and prioritize tasks effectively and independently.

• Proficiency in stock administration and inventory management.

• Ability to assist doctors with pre and post-treatment procedures.

• Willingness to adapt and participate in job rotation and career path planning.

• Excellent organizational abilities with a high level of attention to detail.

• Proficient in IT systems

• Good command of spoken and written English with the ability to communicate with Chinese-speaking patients.

What We Offer

• Competitive salary of up to S$5,000/month or more (commensurate with experience)

• Monthly performance incentives

• Medical benefits

• Staff wellness and treatment benefits

• Stable, established healthcare organisation with multiple clinics in Singapore

• Opportunity to work closely with doctors, clinic teams and HQ departments

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application Process

Pay package within the stated range will be commensurate with relevant experience and educational qualifications.

Please be advised that only shortlisted candidates will be notified.