Program Executive (Order Fulfilment) (Up to $4K) #NJN

The Job:

• Manage and maintain relationships with existing and new customer accounts.
• Provide timely responses to customer enquiries, requests, and order updates.
• Keep customers informed of order status, shipment schedules, and potential issues.
• Process customer Purchase Orders (PO) and issue order acknowledgements in a timely manner.
• Process RFQs and coordinate quotation follow-ups with relevant departments.
• Handle change orders and ensure alignment between quoted prices and customer PO.
• Maintain accurate data entry and update sales orders and job orders in the company’s ERP/MRP system
• Adjust material allocations and monitor order progress within the system.
• Monitor daily shipment schedules and ensure delivery timelines are met.
• Coordinate with production, procurement, logistics, and engineering teams to expedite orders when necessary.
• Identify potential delays and proactively escalate issues to relevant stakeholders.
• Prepare and submit customers’ open order reports accurately and on time

Requirements:

• Diploma/ Degree in Business Management or related discipline
• Minimum 2 to 5 years of experience in planning, production coordination, or supply chain roles.
• Strong analytical and problem-solving skills

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.