Case Management Officer (HEADSUPP), Child Development Unit (1-year Contract)(10379)

1. Job Purpose

• To co-ordinate care for patients and families in a community-based preventive paediatrics health program between community sites (preschools), social workers and the Child Development Unit
• To manage patients on a health preventive program with screening and health education. To implement the program effectively with a multidisciplinary team, ensuring data collection and clinical visits are followed through.
• To assist in management of clinical data collection, including database management using RedCAP, or provide surveys through designing platforms for data collection with team.
• To participate in clinical data collection, maintaining database, and consent procedures.

2. Duties and Responsibilities

2.1.1 Case Management

• Provide administration of child health, developmental and family needs questionnaire and surveys in a community-based setting including home visits and school visits
• Provide screening and assessment of children’s development and health with nurses in preschools.
• Assess and identify children and families' medical, psychological, social, environmental, and financial needs through simple screening questionnaires.
• Direct patients and families into hospital or partner programs in the clinical protocol.
• Collaboration with clinicians, other health care members, and patient/family to implement, monitor and evaluate care plans and follow-up on outcomes
• Implement, monitor and evaluate the patient’s adherence to care plans and revising it as needed.
• To integrate and coordinate the activities of multiple discipline services or resources needed by patients/families.
• Ensure patients' treatments, and consultations take place promptly and in proper sequence.
• Provide patient education if required.
• Act as the point of contact and a liaison between the patient, family and the hospital.
• Establish a framework for data collection and on care delivery process and clinical
• Make visits to patients’ homes/ partner organisation within communities if care coordination requires so.

2.1.2 Data collection and maintenance of database

• Assist in ensuring ethics submission, as well as ensuring proper documentation and data collection of children within the program service.
• Maintaining database in RedCAP/ excel
• Consent procedures for participation in the program research projects
• Perform clinical measurements and behavioural observations in accordance with the highest of clinical standards, under supervision by health team members

2.2.1 Secondary Responsibilities and Duties

• Participate in the workgroup meetings pertaining to research or clinical program management
• Participate in meetings and teachings within the program
• Participate with doctors or professionals with preschool teachers and community social workers in case discussions and protocol management
• Provide statistical reports and program reports when required by doctors, departments and the hospital

3. Job Specification/Requirements

3.1.1 Qualification and skills

• A Bachelor’s degree in relevant disciplines (e.g. Nursing, Psychology, Behavioural Science, Social work, Health Sciences, Education)
• Keen interest in the area of early child development and/or behaviour
• Excellent command of spoken and written English, with a second language
• Strong interpersonal and communication skills
• A team player with an ability to work independently

3.1.2 Experience

• Experience of 1-2 years in research, hospital work or social service sector work
• Experience working with preschool-age children and/or families is an asset for this position

3.1.3 Skills

• Excellence in interpersonal skills
• Procession of statistical analysis skills is an advantage
• Equipped with basic computer skills in Microsoft Word, Excel and Powerpoint
• Knowledge of SPSS is a bonus