Operations Liaison Assistant

The Operations Liaison Assistant performs cleaning operation duties as directed. He/She may be assigned to more than one project sites to perform a variety of cleaning functions. The project sites may include indoor and outdoor public places. As part of his function, he may be responsible for leading a team of cleaners in a single project and to assume the overall responsibility of the service performance of his team.

He carries out cleaning on horizontal and vertical surfaces, vertical and horizontal transportation devices, furniture and furnishings, drains, drop-inlet chambers, bin centre areas, washrooms and vehicles. In performing these functions, he is expected to use motorised equipment, specialised cleaning agents and/or advanced handheld machines, dispose of waste, and reinstate equipment and supplies used for cleaning. He is required to handle cleaning-related operation problems and communicate with relevant stakeholders and clients.

Responsibilities/Duties:

• Perform cleaning in the premises using appropriate ride-on machinery and/or equipment with supplies as directed.

• Ensure safety measures are adhered to during operation.

• Update job and log card record entries.

• Facilitate effective work processes.

• Administer work plans and assign cleaning duties to cleaning teams to meet schedules and/or timeline.

• Assist in planning work schedules and deployment of manpower.

• Conduct task briefing to cleaning teams and provide appropriate guidance yo cleaners.

• Conduct induction programmes for new cleaners.

• Prepare and collect the appropriate tools and equipment for cleaning.

• Ensure tools and equipment are adequate and in working condition.

• Ensure the ride-on machinery and supplies are replenished, reinstated and maintained.

• Ensure stocks of cleaning supplies are in order and update supervisors on replenishment orders on a timely basis.

• Respond to incidents and emergencies as directed.

• Report operational abnormalities to the appropriate person.