Marketing & Ecommerce Executive (B2B sales) 2868

Job Summary:

The Sales & Marketing Executive will support and grow the company’s e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The ideal candidate is hands-on, organised, and comfortable managing both online sales platforms and business client relationships.

Responsibilities:

E-Commerce Sales & Management

• Manage and maintain the company’s e-commerce platforms, including website, Shopee store
• Upload and update product listings, pricing, promotions, banners, and inventory information
• Monitor sales performance and implement strategies to improve online conversion and customer engagement
• Coordinate online campaigns, flash deals, and promotional activities
• Ensure all product information and visuals are accurate and up to date

B2B Sales & Business Development

• Identify and develop new B2B sales opportunities
• Build and maintain relationships with corporate clients, retailers and F&B businesses
• Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment
• Maintain strong customer relationships and provide after-sales support
• Monitor stock availability and advise customers on alternatives

Social Media & Content Creation

• Manage and maintain the company’s social media platforms (Instagram, Facebook, TikTok, etc.)
• Create engaging marketing content including photos, captions, promotional posts, and short-form video reels
• Plan and execute content calendars and marketing campaigns
• Assist in product launches, seasonal campaigns, and brand awareness activities
• Monitor social media performance, conversion and audience engagement

Customer Service & Communication

• Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels
• Handle customer feedback, complaints, and order-related issues professionally
• Provide product recommendations and support customers with purchasing enquiries

Administrative & Marketing Support

• Assist with sales reporting and campaign performance tracking
• Support general marketing and operational activities when required
• Coordinate with internal teams on stock availability, promotions, and fulfilment matters

Lester Ong Yu Xuan | Reg No : R26162868

The Supreme HR Advisory Pte Ltd | EA No. : 14C7279