Service Crew

Job Summary

You will warmly welcome customers, take accurate orders, serve food and beverages promptly, resolve customer enquiries, and maintain cleanliness while adhering to food safety standards in a fast-paced F&B environment.

Responsibilities

• Greet customers warmly upon arrival to create a welcoming atmosphere
• Take accurate food and beverage orders efficiently to ensure customer satisfaction
• Serve food and beverages promptly and professionally to maintain service quality
• Address customer enquiries and resolve issues courteously to enhance guest experience
• Upsell and cross-sell menu items to increase sales and improve customer satisfaction
• Process takeaway orders and payments accurately and efficiently
• Maintain a professional and positive attitude during all customer interactions
• Clean and sanitize dining and service areas to uphold hygiene standards
• Replenish and stock supplies to ensure smooth service operations
• Follow food safety and hygiene standards and procedures strictly to ensure compliance
• Perform other ad hoc duties as assigned to support team operations

Required competencies and certifications

• Food Safety & Hygiene certification by Singapore Food Agency (SFA) Level 1 (sponsored if selected)
• Minimum 1 year of relevant experience in the F&B industry, preferably in Chinese cuisine

Other Information

• Location: 26 Liang Seah St, Singapore 210684
• Working hours: 5.5 days, 44 hours per week
• Shift 1: 11am - 3pm with 2 hours break, then 3pm - 11pm
• Shift 2: 5pm - 5am with 2 hours break
• Salary: $3000 - $3200