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L1/L2 Production Support (UNIX / SQL)/ Application Support

4 000 – 5 500 $
ContractEntry levelOn-siteSingapore
ITCAN PTE. LIMITEDSingapore

About this job

  • Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
    Experience in Linux Applications
  • Monitor system performance, detect anomalies, and ensure uptime and availability of services.
  • Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
  • Work closely with L1support to ensure a seamless escalation process for complex issues.
  • Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
  • Perform root cause analysis and provide recommendations for system improvements.
  • Document technical issues, solutions, and best practices for future reference.

Market insight

16% below median
5 661 $

Based on 26 097 offers with salary for Jobs on-site in Singapore

Full salary breakdown

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Frequently asked questions

What salary can I expect?

The employer lists 4 000 – 5 500 $ for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 5 661 $ based on 26 097 similar offers.

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