Logistics Operation Executive

Company Overview

Established in 2012, Etton Technology Group is headquartered in Shenzhen with branches across China and overseas offices in Los Angeles, Singapore, Vietnam, and Italy. We provide ocean, air, bulk transport, and e-commerce logistics services including Amazon FBA solutions worldwide.

Job Summary

You will manage customer orders and shipments for air, ocean, customs clearance, and local delivery, coordinating with carriers, vendors, and overseas offices to ensure timely, cost-effective logistics operations and accurate order fulfillment.

Responsibilities

• Manage customer orders for air, ocean, customs clearance, local delivery, and freight forwarding for import, export, and cross-trade shipments
• Coordinate shipment bookings with carriers, vendors, and overseas offices to secure timely transport arrangements
• Develop and maintain business relationships with logistics service providers to achieve cost savings on logistics expenses
• Monitor ship schedules before arrival and oversee loading and discharge operations at ports
• Ensure timely receipt and follow-up of hire, freight, dead freight, demurrage, and dispatch payments
• Support sales order processing by providing accurate and efficient logistics coordination
• Plan, analyze, and monitor logistics processes to ensure smooth order handling and implementation
• Liaise with customers, freight forwarders, and warehouses to coordinate delivery schedules and resolve issues
• Address customer feedback and ensure accurate order fulfillment to maintain customer satisfaction
• Collect and provide data, statistics, analysis, and reports promptly to support logistics operations
• Prepare and declare import and export permits in compliance with regulations
• Perform other duties and tasks as assigned by management

Preferred competencies and qualifications

• Fresh graduates are welcome; training will be provided
• Candidate with permit declaration experience will be advantage
• Welcome partner to join if she/he has resources