Regional eCommerce Manager, Luxury Fashion Brand

eCommerce & Business Growth

• Drive the overall performance of the brand's eCommerce business, focusing on revenue growth, profitability, and customer satisfaction.
• Identify opportunities to enhance the online customer journey and improve conversion rates.
• Monitor business performance and recommend initiatives to achieve commercial objectives.
• Partner with cross-functional teams to execute business strategies and support long-term growth plans.

Digital Campaigns & eMerchandising

• Lead digital campaign planning and execution, ensuring alignment between global initiatives and local market requirements.
• Optimize website merchandising through product recommendations, navigation improvements, search optimization, and category management.
• Collaborate with relevant stakeholders to improve online discoverability, engagement, and conversion.

Performance Analytics

• Analyze business and customer data to generate actionable insights and recommendations.
• Establish and track key performance indicators (KPIs) related to sales, customer engagement, conversion, and profitability.
• Identify reporting gaps and support the implementation of enhanced analytics and measurement frameworks.

A/B Testing & Personalization

• Develop and manage a structured A/B testing roadmap to optimize customer experiences and business performance.
• Work closely with Marketing, CRM, Design, and Technology teams to deliver personalization initiatives.
• Document, evaluate, and share testing results and best practices across stakeholders.

Project Management

• Lead digital projects and new initiatives from planning through implementation.
• Manage multiple priorities and stakeholders while ensuring timely delivery and business impact.
• Recommend innovative solutions to improve customer experience and strengthen brand equity.

Requirements

Education

• Diploma or Degree in Business, Marketing, Digital Marketing, eCommerce, Communications, Information Systems, or a related discipline.
• Candidates with relevant qualifications and demonstrated experience in eCommerce, digital business, or related fields are encouraged to apply.

Experience & Skills

• At least 8 years of relevant experience in eCommerce, digital business, online retail, or related fields. Experience in luxury, premium consumer, beauty, or fragrance brands will be an advantage.
• Strong understanding of eCommerce operations, including digital merchandising, CRM, promotions, customer experience, inventory management, fulfilment, and online business performance.
• Experience interpreting data and analytics to drive business decisions and performance improvements.
• Knowledge of web analytics tools such as Google Analytics or equivalent platforms is preferred.
• Experience in digital marketing, media performance, customer acquisition, or conversion optimization is advantageous.
• Strong stakeholder management and communication skills, with the ability to work effectively across functions and geographies.
• Demonstrated project management and organizational skills, including the ability to manage multiple priorities simultaneously.
• Analytical, customer-focused, adaptable, and results-oriented mindset.

Preferred Competencies

• eCommerce Strategy
• Digital Merchandising
• Customer Experience Optimization
• Performance Analytics
• A/B Testing & Personalization
• Digital Marketing
• Stakeholder Management
• Project Management
• Commercial Acumen
• Leadership and Influence

Interested applicants please send your resume in MSWords format to [email protected] and attention to Prasant Sirohi(R22106307)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117