Training Manager

Training Manager

Roles & Responsibilities

BEAUTY VALLEY ACADEMY PTE. LTD. is a education institution in Singapore, offering accredited vocational and professional training in beauty, wellness, digital marketing, and artificial intelligence. Our courses are designed to equip adult learners with industry-relevant skills for career advancement and entrepreneurship. As part of our expansion, we are seeking a results-driven Sales Manager / Sales Executive to lead and grow our student recruitment efforts.

Job Responsibilities:

* Proactively engage potential learners through phone calls, walk-ins, and online inquiries

* Provide accurate information and guidance on available courses, funding options, and career pathways

* Follow up on leads, maintain strong relationships with prospects, and convert inquiries into enrolments

* Develop and execute sales strategies to meet monthly and quarterly enrolment targets

* Work closely with the marketing team to align sales activities with campaign promotions

* Track sales metrics and generate reports for management review

* Ensure a smooth registration process and provide pre-course and post-course support to learners

* Maintain a high standard of service, addressing learner concerns promptly and professionally

* Cultivate long-term relationships with learners for referrals and repeat course sign-ups

* Lead, train, and motivate a team of sales consultants (for Sales Manager role)

* Assist in refining sales processes and improving team performance

Requirements:

* Proven sales experience, preferably in education, training, or service-based industries

* Excellent communication and interpersonal skills

* Strong negotiation, closing, and objection-handling abilities

* Goal-oriented, self-motivated, and able to thrive in a fast-paced environment

* Proficient in Microsoft Office and CRM/sales tracking tools

Bonus Points If You Have:

* Knowledge of Singapore’s SkillsFuture Credit or government-funded training schemes (e.g. WSQ, SSG)

* Bilingual in English and Mandarin/Malay to support a diverse learner base

* Prior experience in adult education or private training institutions

岗位职责：

* 通过电话、步入式和在线查询主动吸引潜在学习者

* 提供有关可用课程、资助选择和职业道路的准确信息和指导

* 跟进潜在客户，与潜在客户保持牢固的关系，并将查询转化为注册

* 制定和执行销售策略，以实现月度和季度入学目标

* 与营销团队密切合作，使销售活动与活动促销保持一致

* 跟踪销售指标并生成报告以供管理层审查

* 确保注册过程顺利进行，并为学习者提供课前和课后支持

* 保持高标准的服务，及时、专业地解决学习者的问题

* 与学习者建立长期关系，以便进行推荐和重复课程注册

* 领导、培训和激励销售顾问团队（销售经理职位）

* 协助完善销售流程并提高团队绩效

要求：

* 经过验证的销售经验，最好在教育、培训或服务行业

* 出色的沟通和人际交往能力

* 较强的谈判、成交和异议处理能力

* 以目标为导向，自我激励，能够在快节奏的环境中茁壮成长

* 精通 Microsoft Office 和 CRM/销售跟踪工具

奖励积分 如果您拥有：

* 了解新加坡的 SkillsFuture Credit 或政府资助的培训计划（例如 WSQ、SSG）

* 英语和华语/马来语双语，支持多元化的学习者群体

* 成人教育或私人培训机构的先前经验