System IT Administrator

· Handle all end user IT support requests with professional manner

· Provide front line / end user / remote support in all IT related issues

· Support and maintain the servers, local area network, wide area network and wireless network including users' laptop, mobile configuration and printer setup.

· Maintain proper records and documentations (fixed assets and equipment inventory etc) of the IT related services

· Troubleshooting and diagnose of user IT incidents (for system software and hardware including printers system and door access system)

· Handle IT new user creation/deletion/modification requests

· Handle/ support / coordinate with regional IT, external vendor and 3rd party support. To check on system updates periodically. Provide solutions to user' issues.

· Align with HQ to maintain IT standard and compliance