Technical Lead Manager (Security Systems)

Are you an experienced technical leader with a strong background in security systems, CCTV, access control, and maintenance operations? Join a growing team where you will lead technical operations, manage client relationships, and drive service excellence across multiple projects and customer sites.

Why Join Us?

✅ Competitive salary package up to $6,500/month Basic
✅ Annual Wage Supplement (AWS)
✅ Performance Bonus
✅ Transport Allowance & Mobile reimbursement
✅ Leadership role with high visibility and decision-making authority
✅ Opportunity to work with leading security and surveillance technologies

Key Responsibilities

• Lead and manage a team of Technical Officers responsible for security systems servicing, maintenance, troubleshooting, and support
• Oversee the end-to-end service and maintenance workflow to ensure timely project delivery and customer satisfaction
• Act as the primary point of contact for clients on all service and maintenance-related matters
• Plan manpower deployment, resource allocation, and service schedules to meet operational requirements
• Drive service quality, productivity, and continuous improvement initiatives
• Build and maintain strong relationships with clients and stakeholders
• Handle escalations, technical issues, and customer feedback professionally
• Monitor service performance, project milestones, and operational KPIs
• Ensure proper documentation of infrastructure, systems, maintenance activities, and operational processes
• Support system testing, commissioning, troubleshooting, and technical problem resolution when required
• Mentor, coach, and develop team members to enhance technical capabilities and performance
• Identify opportunities to improve operational processes, service methodologies, and training programs
• Collaborate with internal departments and customers to deliver effective technical solutions

Requirements

• Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related disciplines
• Minimum 6 years of relevant experience in technical operations, service delivery, maintenance, or project management
• Proven leadership experience managing technical teams
• Strong client-facing, communication, and stakeholder management skills
• Excellent planning, coordination, and problem-solving abilities
• Ability to manage multiple projects and priorities simultaneously
• Self-driven, hands-on, and able to work independently

Preferred Experience

⭐ Experience in Security Systems, CCTV, Access Control, Intrusion Detection, or related industries

⭐ Familiarity with system installation, testing, commissioning, maintenance, and troubleshooting

⭐ Exposure to service operations and customer support environments

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to [email protected]

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495