Technology Specialist (Systems)

Radix Berrie is a forward-thinking IT solutions provider, specializing in enterprise infrastructure, turnkey implementations, and outstanding support services.

Our mission is to simplify and future-proof IT operations for our clients through flexible, sustainable, and customer-centric solutions.

We’re looking for enthusiastic and dependable interns who are passionate about technology and eager to learn. As part of our team, you’ll gain hands-on experience in delivering impactful IT solutions while growing in a supportive and innovation-driven environment.

At Radix Berrie, we live by our core values: Innovation, Integrity, Trust, Passion, and Continuous Improvement. We believe that responsibility and reliability are essential to achieving excellence. If you're someone who takes pride in your work and is committed to learning and contributing meaningfully, we’d love to welcome you aboard.

Join us and be part of a team that values growth, accountability, and excellence. Your contributions will help shape robust and scalable IT solutions that drive real business success.

Responsibilities

As an IT Infrastructure Engineer working for a system integrator, you will be responsible for the design, implementation, and maintenance of complex IT systems for diverse clients. Your key areas of responsibility will include:

Manage core infrastructure services including Active Directory, GPO. Oversee virtualization platforms primarily VMware vSphere or Microsoft Hyper-V.

Implement and maintain automated workflows and configuration management using scripting.

Perform regular system maintenance, security patching, and hardware upgrades.ITSM & Operations

Own lifecycle management for incidents, service requests, and problems related to Wintel platforms.

Draft and execute complex Change Requests (CRs) with detailed risk assessments and rollback plans.

Create and maintain rigorous documentation for system configurations, operational runbooks, and standard operating procedures (SOPs).

Participate in capacity planning and availability management to meet business SLAs.Collaborate with cross-functional teams (Network, Security, DevOps) during major incident resolutions.

Qualifications

We’re seeking individuals with a strong foundation in IT, a keen interest in system integration, and a willingness to learn. Academic background, relevant certifications, and hands-on curiosity are all valued. This is a great chance to gain practical experience and grow in a dynamic tech environment. Here are the key qualifications to look for:

1. Educational Qualifications:

· Minimum Diploma with Professional Certifications.

· Microsoft, VMware

Experience: 4+ years of hands-on experience as a Wintel/Windows Systems Engineer in an enterprise environment.

Operating Systems: Advanced administration of Windows Server 2016 through 2022.

Virtualization: Strong proficiency in VMware vSphere (ESXi, vCenter).

Automation: Proven ability to write and maintain complex scripts.

ITSM Framework: Strong practical knowledge of

ITIL processes (Incident, Change, Problem, and Asset Management).

Tools: Experience with ITSM platforms ServiceNow