Security & Concierge Officer

About the Role

Our client is looking for a Security & Concierge Officer to support the day-to-day security, reception, access control and general office operations. The role will be responsible for maintaining a safe and secure office environment while providing front-of-house support to employees, visitors and vendors.

Key Responsibilities

• Manage reception and front-of-house duties, including welcoming and assisting visitors.
• Perform office opening and closing procedures in accordance with company protocols.
• Monitor and record employee and visitor check-in/check-out where required.
• Conduct regular security rounds and patrols within the office premises.
• Monitor access to the premises and ensure only authorised personnel are allowed entry.
• Escort visitors, contractors and vendors within the premises when required.
• Monitor and report any suspicious activities, incidents or security concerns to the relevant department.
• Ensure the security and safety of the office is maintained in accordance with company procedures and protocols.
• Support the Administration, Facilities and HSSE departments with operational tasks when required.
• Identify and report basic facilities or equipment faults, including issues with lighting, air-conditioning and other office equipment, to the Facilities Department.
• Assist with general office security and safety checks as required.
• Maintain accurate records and reports relating to security, access and incidents.

Requirements

• Relevant experience in security, concierge, reception, front-of-house, facilities or office operations.
• Good interpersonal and communication skills with the ability to interact professionally with employees, visitors and vendors.
• Able to work independently and remain alert when monitoring the premises.
• Responsible, observant and security-conscious.
• Comfortable performing regular patrols and security checks.
• Basic awareness of office facilities and equipment faults is an advantage.
• Able to respond appropriately to incidents and escalate matters to the relevant department.
• Relevant security qualifications / licenses will be an advantage.