Desktop Engineer – Automation & Scripting

We are looking for a Desktop Engineer with strong troubleshooting, scripting and automation skills to provide end-user IT support while identifying opportunities to automate repetitive tasks and reduce manual administrative work.

The successful candidate should have a good understanding of scripting and automation concepts, with hands-on experience in Command Prompt, Batch scripting and VBScript. Knowledge of AI and digitalization tools, as well as the ability to develop practical automation solutions, will be an advantage.

Job Description:

• Provide desktop and end-user IT support, including troubleshooting hardware, software and Windows-related issues.

• Develop and maintain scripts to automate routine IT and administrative tasks.

• Use Command Prompt, Batch files and VBScript for automation and deployment activities.

• Identify repetitive processes and recommend automation solutions to reduce manual work and improve efficiency.

• Support IT digitalization initiatives, including the use of AI-assisted tools and automation techniques.

• Troubleshoot and enhance automation scripts based on operational requirements.

• Document automation processes and provide technical support to users and IT teams.

Requirements:

• Diploma or equivalent qualification in IT, Computer Science or related field.

• Experience in Desktop Support / Desktop Engineering or a similar IT support role.

• Knowledge of Batch scripting, VBScript and Command Prompt.

• Basic understanding of programming and scripting logic.

• Interest or experience in automation, AI and digitalization will be an advantage.

Other Information

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