Servicenow Developer

Job description.

· Seeking an experienced Senior ServiceNow Technical Developer to design, develop, integrate, and support ServiceNow ITSM and SMoD solutions within a complex telecommunications environment

· Hands on experience in ServiceNow major modules like – ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications

· Worked on Update and development of ServiceNow applications, modules business rules, email notifications, Scheduled Jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Notifications, etc

· Excellent knowledge on Workflows, Automation of approvals, change process

· Experience with enterprise-scale integrations

· Code or script test automation as well as carry out automated testing procedures in testing and production environments

· Developing technical specifications & project/test planning as well as participate in project meetings and discussion

· Following the Agile framework

Skills.

· Degree or diploma in Information Technology field or equivalent

· Understand automation concepts and their application in day-to-day service delivery

· Flow Designer

· Workflow Automation

· Business Rules

· Client Scripts

· OSS/BSS Integration

· Troubleshooting & Performance

· Telecom Operations knowledge

· Good knowledge in ITIL processes

General Key Requirements:

· Location: Singapore

· Skills: Senior ServiceNow Developer with background in scripting/coding for automation service tasks, translate business requirements into technical requirements, testing validation

· Domain: Telco

· Experience: 4+ years in ITSM and SMoD solutions