BAU & Operational Support Analyst (Contract till 26 Jul 2027)

Key Responsibilities:

• BAU Process Management: Coordinate and manage recurring BAU activities across the Anchor program, including operational reporting cycles, periodic reviews, and routine stakeholder obligations to ensure continuity alongside change delivery.

• Operational & Reporting: Produce and maintain BAU dashboards, KPI/KRI trackers, and operational scorecards, providing management with timely visibility into business-as-usual performance metrics.

• Issue Resolution & Escalation Support: Serve as the first point of contact for BAU operational issues, triage, and route queries to the appropriate workstream or function, and maintain an issues log with resolution timelines.

Job Requirements

• Minimum 12 years of relevant experience

• Candidate should have prior exposure/experience for running projects at operational levels in his/her BAU capacity

• BSFI experience

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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