Admin Officer

POSITION OBJECTIVES

To support the Centre Manager and Management Office with Administrative duties.

DUTIES & RESPONSIBILITIES

· To maintain a record of incoming / outgoing mails and e-mail.

· To maintain Key Register at Management Office and FCC and record movement of keys.

· To set-up and maintain filing system in Management Office.

· To maintain and update the records of fixed assets and drawing schedules.

· To maintain an updated list of contact information of tenants, fire wardens, vendors, clients, and staff of Management Office etc.

· To administer request for registration/ deregistration of security access card, maintain and update the Security Card Access Register and operate the Security Access Control System.

· To administer request for season parking, maintain and update the Season Car Parking Register and operate the carpark management system.

· Manage carpark collection and liaise with finance team.

· To provide administrative support to Management Team such as calls, typing, filing, updating portal, App, organizing meetings and events, input relevant data needed for the production of reports etc.

· To keep track and maintain inventories necessary for the smooth functioning of the management office such as stamps, stationery, refreshments.

· To maintain the IT system in management office.

· To maintain, update and generate report from the OMS Online Portal including but not limited to input Customer’s Requests and Purchase Orders, and follow through on the necessary actions required.

· To maintain duty roster and leave records of site staff.

· To administer bookings of facilities such as meeting pods, EOT, etc.

· To participate and ensure that our services and activities are in compliance with the OMS procedure and standards.

Performance Indicators:

· Successful completion of scheduled activities.

· Achieve KPIs.

· Achieve target deliverables for business plans, monthly reports and budgets.

· Ensure that a high level of professionalism and customer service are always maintained.

· Ability to work under pressure and meet set timelines.

· Client and tenant’s customer satisfaction.

· Meet standards and audit requirements.

Knowledge/Experience:

· Tertiary qualification at least 3-5 years of experience.

· Relevant experience in working in property management industry.

· Independent with integrity, innovative, proactive, and resourceful.

· Good organization, problem solving and communication (verbal and written) skills.

· Ability to work under pressure.

· Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Attributes/Behaviours:

· Pro-active and achievement orientated.

· Flexible.

· Team player.

· Practical approach with a “can do” attitude.